Change a CNAME record

Change a CNAME, or alias, record in your DNS zone file in your ELITE WEB Co. account. CNAME records use a domain prefix, such as blog.coolexample.com to point to another domain name, or URL.

  1. Log in to your ELITE WEB Co. Domain Control Center. (Need help logging in? Find your username or password.)
  2. Select your domain to access the Domain Settings page.
  3. Under Additional Settings, select Manage DNS.
  4. On the DNS Management page, select the edit dns pencil icon pencil icon next to the CNAME you need to edit.
  5. Edit the details for your CNAME record:
    • Host: The host name, or prefix, the CNAME record will be set to. You can include a period (.) but not as the first or last character. Consecutive periods (…) are not allowed, and the host cannot exceed 25 characters or be the @ symbol. You can’t use a host that’s already assigned to an existing A record, TXT record or MX record.
    • Points to: The URL you are setting as the destination for the host. Type @ to point directly to your root domain name.
    • TTL: Determine how long the server should cache information.

Note: The most common CNAME host is www, with the @ symbol entered for the Points to field. This will make www.coolexample.com load to the same webpage as the root domain, coolexample.com.

6. Select Save to save your changes.

Please allow up to 48 hours for your changes to take full effect globally.

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